Hotels and accommodation · Prague and surrounding areas
Suspected pests in a hotel, guesthouse or accommodation?
You need to know what to describe and how to arrange room access quickly. You don't need to know the pest's technical name.
Your property's needs
Arrangements based on the actual situation
The scope excludes special protective disinfection by healthcare providers in their facilities, and special protective disinfection, insect control and rodent control in food or agricultural businesses.
A guest report, a finding during cleaning and recurring activity in storage need clarification. Describe observations, affected rooms and the timeline. A report alone does not confirm the species or infestation extent.
Room availability and coordination with cleaning or reuse are important. Do not send guests' names or contact details; room identifiers and a situation description are enough initially. The procedure and conditions for reuse must be confirmed specifically.
We confirm the visit, scope, price and date with you in advance.
Before the first visit
What to prepare for our first conversation
- number and identifiers of affected rooms or shared areas
- what was observed, when and whether it recurs
- when rooms are accessible and who receives the visit
- coordination with cleaning, laundry, storage and reuse
- previous treatment and required records for the operator
Results and follow-up
So the next visit builds on previous findings
We confirm room preparation, access and any follow-up based on the specific procedure. A visit date does not automatically confirm immediate room reopening. Findings and recommendations relate to the locations concerned.
How booking and visits work →Price based on your situation
You know the price and scope of work in advance.
For a quote, we need the number and use of rooms, observations, access and preferred date. Scope, possible restrictions and follow-up checks should be clear before order confirmation.
How we determine the price →Frequently asked questions
Frequently asked questions: hotels and accommodation
A guest reports suspected bedbugs. Can I contact you without a confirmed finding?
Yes. Tell us what was observed, when and in which room. You need not identify the species. Do not send the guest's personal details; a report helps clarify the situation but is not a confirmed cause.
Can the visit be coordinated with room occupancy?
Tell us when affected rooms are accessible and who arranges the visit. We confirm the date, operational coordination and conditions for use before the visit based on the situation and availability.
Should housekeeping prepare anything before the visit?
Describe room use, laundry handling and prior treatment. We confirm preparation according to the chosen approach. General website guidance does not replace instructions for the specific property.
Do you also cover storage and shared accommodation areas?
Include these areas and their use in your enquiry. The agreed scope clearly states which parts the visit and any follow-up cover.
Based on what you observe
Information about specific problems
Prague, Central Bohemia and surrounding areas by arrangement.